Local 587
Miami Association of Fire Fighters
  • How to Make Insurance Changes - MarketLink/PlanSource Qualifying LIfe Event
    Updated On: May 123, 2023

    How To Make Health Insurance Selection Changes
    (Qualifying Life Event)

     As a reminder, participants must notify the Health Trust within 31 days of their acquiring a dependent or any other change affecting dependent status. The notice shall be in writing and shall further provide proof of such changes as may be required by the Board, (for example: divorce decrees, birth certificates, marriage licenses, etc.).

    To avoid penalties or missing these deadlines, please follow the instructions below to add your dependent(s) using our secure web portal.

    To add your new dependent(s), please go to https://plansource.com/login/ and click on the “Benefits” box.

    ***You can also download the PlanSource Mobile App on the app store for your phone***

    Your Login ID/Username will be the first initial of your first name, up to the first 6 letters of your last name, and the last four digits of your SSN.  Your initial password will be your birthdate in the YYYYMMDD format. 

    (Example - Login ID: jwillia1234, Password: 19820104)

    Please note, that if you have logged in during the current calendar year, you would use password and login you created at that time.

    Once you have logged in:

    • Choose the “Need to update your current benefits?” box and click on “Update your current benefits”
    • From the Report Life Event, select the Qualifying Event (New Baby =“Birth”, Spouse =”Marriage”, Domestic Partner = “Domestic Partnership”, etc.)
    • Enter the date of the Qualifying Event, once entered, click “Next” at the bottom of the page
    • Verify your personal information and if changes or additions are needed, click the “+ Edit Info” at the top of the page to do so
    • Once your personal information is verified or updated, click “Save” at the bottom of the page
    • Review and reverify your personal details and if correct, click “Next: Review My Family” at the bottom of the page
    • Add your new dependent(s) by selecting the “+ Add Family Member”
      • Please enter the information here so that it is exactly the way it is on the Social Security Card
    • Repeat this for as many dependents you wish to add at this time
    • This is also a good time to update the information for any other dependent(s), click “View Details” or “Edit” for each person listed in “Current Family Members”
    • Review, verify and edit the information making sure that the information matches exactly the way it is on their Social Security Card
    • Once updated, click “Save” at the bottom of the page
    • Repeat this for as many dependents needed add at this time.
    • Once all dependents are updated click “Next: Shop for Benefits” at the bottom of the page
    • Click on the “+” next to Medical or the “”View and Change Plan” to the right of the page
    • In the drop down make sure to click to select the new dependent(s) you want to add to your plan.
      • Make sure the person is checked marked prior to closing the window or they will not be covered in the health insurance
    • Once all dependents are selected, scroll down and click “Start Survey” on each of the statement boxes that have not been completed.
    • Review and accept and confirm the statements. 
      • To proceed you must acknowledge and accept each of the statements on this page.  If you have questions or concerns with any of the statements, please contact our office.
    • Click “Review and Checkout” at the bottom of the page.
    • If selections are correct click “Checkout” at the bottom of the page
    • Click on the “Update Cart” button
    • Review your selections again , once complete click “Review and Checkout” at the bottom of the page
    • If selections are correct click “Checkout” at the bottom of the page
    • Upload documents* for each dependent added to plan

    If necessary, your contributions will be adjusted on future payroll to include your new dependent(s). 

    * Your enrollment will not be finalized until we receive all the documents requested.  If adding a spouse or domestic partner, a copy of the Marriage Certificate or Domestic Partnership Certificate and a copy of your spouse’s or domestic partner’s Driver’s License or Passport must be uploaded as one document.  If adding a baby and you have not received the State Birth Certificate, you can upload the hospital’s Certificate as proof of birth.  If adding children, a State Birth Certificate naming you or your spouse or domestic partner as the parent.

    Please note, this is a year-round portal, which allows you to visit frequently to confirm your benefits elections, update demographic information and/or make qualified life event changes. If you have questions, please contact your Benefits team at benefits@healthtrustmaff.org 

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